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Understanding Stop Payments: When and How to Use Them

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What is a stop payment? Business Insider explains. Oscar Wong/ Getty Images
Updated
  • Most banks will let you request a stop payment online to cancel a check or electronic debit. 
  • You may need a stop payment if you discover an error on a check you wrote or cancel a subscription.
  • However, a stop payment is not guaranteed to work if the payment has already cleared.

If you ever need to stop someone from depositing a check you wrote or ensure a company doesn't charge you for a subscription you canceled, you'll need to request a stop payment from your bank or credit union.

What is a stop payment?

A stop payment is a request to your financial institution to cancel an electronic payment or check before it has been processed.

Canceling a check or ACH transfer can be done online in most cases, though you may want to call customer service if you have questions about the timing or duration of a stop payment.

Stop payment fees

Fees for stopping a bank payment can vary at each institution, often ranging from $0 to $35. Your financial institution's Schedule of Fees form can usually be found online and in your initial banking agreement. This document outlines the common bank fees associated with bank accounts.

Reasons for a stop payment

Lost or stolen checks

If someone who you gave a check to tells you that they lost the check, or it was stolen, a stop payment can ensure no one else deposits the check.

Errors on a check

If you wrote a check but later discovered the amount was incorrect, you may want to cancel the check before it's processed and issue a new one.

Disputes over services or goods

A stop payment may be necessary if you sent payment for a good or service, either via check or ACH transfer, but never received it.

Cancellation of a recurring payment

If you're unsure whether a cancellation request for a membership or monthly subscription went through, you can issue a stop payment order to be sure the company cannot continue charging you.

Stop payment process

Most banks allow you to sign in to your account online or through your bank's mobile app to request a stop payment.

Find a tab that may say "Bill Pay" or "Pay My Bills." Here you'll be able to edit or cancel any scheduled payments you have. Select the payment you want to modify and apply the changes. Once you cancel a payment, your bank account will update immediately.

If you're unable to cancel a check online, you may need to reach out to customer support. Be prepared to provide the check number and amount, the date it was written, and the payee's name.

Make sure to cancel any payments a couple of days before the due date of your payment and set up a new payment method immediately. If you wait until the due date of your bill, your payment may already be processed and you won't be able to cancel your payment for that month.

Consequences of stop payments

If you're canceling a check because there was an error, be sure to notify the payee before they attempt to cash the check that it will be voided. Since you still have a legal obligation to pay your bill, you'll need to send a new check or set up a new payment before the next billing date to avoid late charges. Failing to do so could result in a missed payment, which may be reported on your credit report and negatively affect your credit scores.

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FAQs

What information do I need to provide for a stop payment?

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For a stop payment on a check, you need to provide the check number, the date it was written, the amount, and the payee's name. If you're canceling an electronic payment, find the "bill pay" section of your account. Here you'll be able to edit or cancel any scheduled payments you have.

How long does a stop payment last?

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Stop payments typically last for six months, though bank policies may vary.

Can a stop payment be placed on any type of transaction?

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Stop payments are commonly used for personal checks and electronic payments when paying bills online.

What are the potential fees for requesting a stop payment?

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Fees vary among financial institutions but can range from $0 to $35 per stop payment. Some customers may be able to have the fee waived.

Is a stop payment guaranteed to work?

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No, a stop payment won't work if the check or electronic payment has already cleared. Check your online transaction history before requesting a stop payment.

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